Terms & Conditions

The basics

This site is run by Megan Collins Jewellery Ltd (company number 14990760), trading as Megan Collins Coaching ("we", "us" and "our"). By using this site, creating an account, or buying anything from us, you agree to these terms. If you do not agree with them, please do not use the site. You need to be at least 18 to buy from us or hold an account.

Your account

Some things need an account. Keep your password to yourself, and let us know straight away if you think someone else has got into your account. You are responsible for what happens under your login, so please keep your details accurate and up to date.

What you are buying

Our products are digital: online courses, a membership, downloadable guides and coaching. When you buy one, you get a personal licence to use it yourself. It is not to be shared, sold on, or used to run a competing course. Your access is for you.

Prices and payment

Prices are shown at checkout, in pounds and in some other currencies. They include UK VAT where it applies (our VAT number is GB 476 299 340). Payments are handled securely by Stripe. By paying, you confirm you are allowed to use the card or payment method you enter.

Subscriptions and payment plans

The membership renews automatically each month until you cancel. You can cancel any time from your account, and you keep access to the end of the month you have already paid for. Where a course is sold on a payment plan, the instalments continue on the agreed schedule until the full price is paid, even if you stop using the course in the meantime.

Using the content, and the community

Everything inside the courses is for your own use. Please do not copy it, record it, share your login, or repost the material anywhere else. In the community, the rule is simple: be kind, be helpful, and keep it on topic. No spam, no self-promotion that has not been invited, nothing hateful. We can remove posts or accounts that break this.

Who owns what

All the content, from the videos and worksheets to the words and branding, belongs to us or to Megan Collins. Buying a course gives you a licence to use it, not ownership of it. Anything you post yourself stays yours, but you give us permission to show it where it needs to appear (for example, your comment inside a community thread).

Refunds

Our refund terms are set out in full on the refund policy page. In short: there is a 14-day money-back window on courses you have not started beyond the free Start Here module, and the membership can be cancelled any time.

A note on results

Everything here is education. I share exactly what worked for me and for my clients, but I cannot promise you specific sales, followers or income. What you get out depends on your work, your product, your market and plenty of things outside anyone's control. Please treat it as teaching, not a guarantee.

Availability and changes

We work hard to keep the site up and the content available, but we cannot promise it will never go down or change. We may add to, update or retire parts of a course over time, usually to make it better.

Our responsibility to you

Nothing in these terms limits anything that cannot legally be limited, including liability for death or personal injury caused by negligence, or for fraud. Beyond that, and to the extent the law allows, we are not liable for losses that are not a foreseeable result of us breaking these terms, or for business losses. None of this affects your rights as a consumer under UK law.

Ending access

You can close your account whenever you like. We may suspend or end your access if you seriously or repeatedly break these terms, for example by sharing paid content.

Which law applies

These terms are governed by the law of England and Wales, and its courts will handle any dispute. If you live elsewhere in the UK, you keep the protection of the consumer law where you live.

Changes to these terms

We may update these terms from time to time. The version on this page is always the one that applies, and we will update the date at the top when it changes.

Contact

Questions about any of this? Email megan@megancollinscoaching.com or visit the contact page.